Policy
Customer Care
Returns & Exchanges
- Eligible Items must be unused and in original condition.
- Return requests must be submitted within **30 days** of delivery.
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Pricing & Availability
Prices are subject to change at any time without notice. Product availability may vary due to supplier inventory, shipping limitations, or discontinuation.
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Third-party Brands
All third-party products are sold as authorized resellers or via legally sourced wholesale/distribution channels. We do not claim direct partnership unless explicitly stated.
Warranty & Product Issues
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We stand by the products we sell. If your item arrives damaged or defective:
- Report the issue within **2 days** of delivery.
- Include photo evidence and your order number.
We will work with our fulfillment partner or the original manufacturer to resolve the issue promptly.
To start a return ordered from this website, please contact us at with your order number.
Privacy & Safety
Your privacy and safety are extremely important to us. This Privacy Policy explains how this website collect, use, and protect your personal information when you use our website and services.
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## 1. What We Collect
We may collect the following personal data:
- Name and contact information
- Shipping and billing address
- Email address and phone number
- Order history and product preferences
- Payment details (processed securely through third-party gateways)
We do not store full credit card numbers or payment credentials on our servers.
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## 2. How We Use Your Data
We use your information to:
- Fulfill and ship your orders
- Provide customer support
- Send order confirmations, updates, or promotional emails
- Improve our website and offerings
- Comply with legal obligations
You can unsubscribe from marketing emails at any time.
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## 3. Third-party Services
We use trusted third-party providers for services payment and fulfilment services.
These services may collect and process data on our behalf under secure agreements.
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## 4. Data Protection
We implement industry-standard security measures, including:
- HTTPS encryption
- Secure payment processing
- Limited access to customer data
We never sell or rent your data to third parties.
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## 5. Cookies & Analytics
We use cookies and tracking technologies to:
- Improve website functionality
- Analyze traffic and visitor behavior
- Offer a better browsing experience
You can adjust cookie settings via your browser.
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## 6. Your Rights
You have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw consent to marketing at any time
To exercise these rights, contact us at: support@carftyvcohub.com
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## 7. Minors
Our site is not intended for children under the age of 16. We do not knowingly collect personal information from minors.
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## 8. Changes to This Policy
We may update this Privacy Policy as needed.
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## 9. Contact Us
If you have any questions about privacy or security, reach out by contact us at support@carftyvcohub.com​